Case Study #1: The FBI’s Virtual File
Like Shawn Barnes

Case Study #1: The FBI’s Virtual File

Case Study #1: The FBI’s Virtual File


Published: January 11, 2017 0 0 898
By: Shawn Barnes, Cal State San Marcos
Category: Business
Hashtags: #Business #IT #Leadership #Management #Marketing #project_management #researtech #Strategy #Teamwork #Technoloy

It has been 15 years since the FBI’s Trilogy Project debacle and their still remains lessons to be learned for project managers, such as the importance of clearly defining the scope and service level agreement early on at the beginning which is just a few of many causes of the FBI Virtual Case File failure. “With more than 50 independent application systems written in different programming languages and running on disparate platforms” it became abundantly clear after 911 that the FBI needed a complete revamp of their information technology infrastructure and database systems. To help close this knowledge gap/information silo, on June 2001, the FBI contracted out to Science Applications International Corp(SAIC) to design a customize centralize system (Virtual Case File System) which would be accessible via the web and allow the intelligence community to input and share information more efficiently.

Many projects, not just the FBI Virtual Case, have the potential to fail. There are a wide variety of factors that contribute to the failure of these projects. On average, 52% of projects in the business world today go down the route of failure. These factors listed below, from the Computerworld article written by Paul Glen, are some of the most common contributes to project failure.